Making daily routine of local tour operators 90% easier
Keep your group tours organized without the hassle
- 5Tour Providers
- 200+Travel Agents
- 30+Available Tours
- 3Countries Covered
Tour Providers
Travel Agents
5
200+
Available Tours
Countries Covered
30+
3
Benefits
For Tour Operators — create, manage and distribute your travel products
Curiosity about life in all its aspects, I think, is still the secret of great creative people.
Flexible tour creation
Create your travel product with the exact features you need – island boat tours, urban adventures, activities, or flight tours. Our platform offers customizable options to shape your tour just how you want it
No more overbookings
Bring all your agents onto one platform, granting them access to your tours. Real-time availability prevents overbookings. Set unique prices and control what each agent sees, keeping you in charge
Ease daily routine
We automate time-consuming tasks to help you quickly fill booking forms with a photo-recognition feature, automatically create transfer lists based on routing technologies, and many more
Benefits
For Travel Agents — sell travel product from reliable travel providers
Curiosity about life in all its aspects, I think, is still the secret of great creative people.
No more overbookings
Book tours in real-time without overbooking. Our platform streamlines your work — less time on the phone, fewer negotiations, and the ability to promise your customers a spot with certainty
Expand your portfolio
Discover a wide range of tours on the Edalem marketplace from numerous operators. Expand your offerings without additional contracts, ensuring your clients always receive top-quality service
Launch your tours
Want to create your own travel product? Easy! You can become a tour creator with Edalem. Design and sell your tours and publish them on our marketplace
Features
Кey platform features
Curiosity about life in all its aspects, I think, is still the secret of great creative people.
Flexible tour creation system
Focus on customization: Create any travel product from a simple city tour to a multi-day flight adventure
Set up your schedule: Inform your agents about tour dates and provide them with real-time available options
Flexibility is key: Easily adapt to market changes — increase dates during peak seasons or reduce them during slower periods. The choice is yours.
Streamlined agent management
Easy agent onboarding: Add sales agents (B2B/B2C) to the platform quickly, enhancing your distribution.
Custom pricing: Tailor pricing for agents, groups, or types to stay competitive and profitable.
Selective visibility: Choose which products agents can see, enabling targeted strategies and special deals.
Streamline Tour Operations with Automation
Easy сonsolidation: Merging data from all agents into one database avoids the hassle of one-by-one management and provides a complete overview.
Bulk operations: Set up automated transfer routes in 5 minutes, not hours. Distribute tourist lists to drivers and guides and notify customers through messengers quickly.
Departure and Arrival management: View all daily operations in one place. Efficiently manage and combine different groups to save resources and time.
Edalem Marketplace
Marketplace Access: Publish tours on our Marketplace for all platform agents or keep them for your direct agents.
Easy Cross-Selling: Agents sell different operators' tours easily, no extra contracts needed.
Central Hub: We connect operators and agents, making sales smooth and expanding choices.
More features inside
Add your team members — drivers, managers, guides — manage their roles, notify them with the necessary instructions
Set up tour options based on specific and customized geo-zones, for any place in the world.
Learn more
How It Works
Curiosity about life in all its aspects, I think, is still the secret of great creative people.
Meet Edalem
PRICING
Pricing packages
Transparent pricing with no hidden fees
Trial
Start with no risk
Start with no risk
Free
2 months. No credit card needed
Fix price package
Monthly payments with no surprise
Monthly payments with no surprise
$650
per month
Pay as you go
Volume-based fees
Volume-based fees
0.5%
from monthly turnover
Selling Home Products
Working directly with TO
Working directly with TO
Free
Selling Marketplace Products
Working with published travel product
Working with published travel product
1%
from transaction value
testimonial
What our customers say ❤️
Curiosity about life in all its aspects, I think, is still the secret of great creative people.
Before integrating with this platform, coordinating with our vast network of offline and online agents was a logistical nightmare. Now, they can instantly access the status of all our boat tours for the upcoming month, see real-time schedules, and available spots.
The risk of overbooking has vanished, and our agents can confidently make reservations. Plus, the platform's feature of auto-filling booking forms by simply uploading a photo of a voucher or passport has been a game-changer. It's not just a booking platform; it's a comprehensive solution that has streamlined our entire operation.
The risk of overbooking has vanished, and our agents can confidently make reservations. Plus, the platform's feature of auto-filling booking forms by simply uploading a photo of a voucher or passport has been a game-changer. It's not just a booking platform; it's a comprehensive solution that has streamlined our entire operation.
Managing flight tours for groups of 50 to destinations like Malaysia, Singapore, and Cambodia has always been a complex task, especially when working with multiple agents.
This platform has revolutionized our operations.
The absence of overbookings has been the most significant relief; we can now ensure every booking is accurately accounted for without the fear of double-booking.
The platform's passport scanning and recognition capability has drastically reduced human error, a crucial improvement for our flight tours. But what's truly remarkable is the automated transfer routing system. It has optimized our vehicle use, with drivers and tourists knowing exactly when their ride will arrive. The system intelligently builds routes, considering the most efficient order for picking up passengers. It's a logistical dream come true for us.
This platform has revolutionized our operations.
The absence of overbookings has been the most significant relief; we can now ensure every booking is accurately accounted for without the fear of double-booking.
The platform's passport scanning and recognition capability has drastically reduced human error, a crucial improvement for our flight tours. But what's truly remarkable is the automated transfer routing system. It has optimized our vehicle use, with drivers and tourists knowing exactly when their ride will arrive. The system intelligently builds routes, considering the most efficient order for picking up passengers. It's a logistical dream come true for us.
Working with tour operators has never been smoother since we started using Edalem's platform. Gone are the days of waiting for operators to confirm available spots for tours.
Now, I can instantly see the availability and book tours without a single phone call. This efficiency has cut down on negotiations and allowed us to monitor status updates in real-time, ensuring we can keep our promises to customers.
The quality of the travel products has noticeably improved, which means our clients consistently have exceptional experiences. They come back to us for their next adventure and bring their friends along too. We're eager to see more operators join the platform, as it will only enhance our offerings through the Edalem marketplace, making our job as agents that much more exciting and our client's experiences even richer.
Now, I can instantly see the availability and book tours without a single phone call. This efficiency has cut down on negotiations and allowed us to monitor status updates in real-time, ensuring we can keep our promises to customers.
The quality of the travel products has noticeably improved, which means our clients consistently have exceptional experiences. They come back to us for their next adventure and bring their friends along too. We're eager to see more operators join the platform, as it will only enhance our offerings through the Edalem marketplace, making our job as agents that much more exciting and our client's experiences even richer.
Learn more
Frequently Asked Questions
Curiosity about life in all its aspects, I think, is still the secret of great creative people.
We have strived to create a versatile platform that functions like a constructor where you can assemble any tour, from a simple one-day city tour to a multi-day flight tour with a daily itinerary.
In any case, better than any description is the opportunity to test the platform for free for two months with our full support. We will help you create your travel products and set up their availability for your agents.
Get your free trial today
In any case, better than any description is the opportunity to test the platform for free for two months with our full support. We will help you create your travel products and set up their availability for your agents.
Get your free trial today
You can invite any number of travel agents who sell your travel products to the Edalem platform absolutely free of charge. Their use of the platform will also be free when selling your tours. Each agent, upon accepting your invitation, will gain access to the platform and will see those travel products that you allow them to see, will be able to book them at the price you have set for that agent.
Moreover, if you decide to also publish your travel products on our marketplace, other agents with whom you do not have a direct contract can also see and sell your travel products.
Moreover, if you decide to also publish your travel products on our marketplace, other agents with whom you do not have a direct contract can also see and sell your travel products.
After creating your product, you can flexibly adjust the availability calendar and the total number of tourists you can accommodate. To do this, go to the product settings and enter the dates section to add your schedule. You can set availability for any future period - a month, two months, three months ahead.
Agents will see that the tour is planned for certain dates and will see the number of available spots for each specific date.
Agents will see that the tour is planned for certain dates and will see the number of available spots for each specific date.
All pricing plans include system updates and the addition of new features, as well as technical support via email, messenger, and phone. Currently, the plans differ only in their pricing model - one plan involves a fixed payment, while the other is based on a percentage of the turnover processed through the platform during the billing month.
Both plans grant full access to the Edalem platform's functionalities, including creating travel products of any complexity, working with sales agents, adding team members and assigning roles, B2B invoicing between operators and agents, automatic transfer routing calculations, and much more.
Both plans grant full access to the Edalem platform's functionalities, including creating travel products of any complexity, working with sales agents, adding team members and assigning roles, B2B invoicing between operators and agents, automatic transfer routing calculations, and much more.
The Edalem Marketplace is a showcase where tour operators working with the platform can publish their products and make them available to all agents, including those working with other operators.
It's not mandatory to add all your products; you can choose which ones you want to display on the marketplace and which will be available only to your network of agents. You can also set different prices for the same product - one for your network of agents and another for agents of other operators present on the marketplace.
It's not mandatory to add all your products; you can choose which ones you want to display on the marketplace and which will be available only to your network of agents. You can also set different prices for the same product - one for your network of agents and another for agents of other operators present on the marketplace.
After accepting the invitation from the tour operator, all of that operator's travel products will be available to you in accordance with your contract and commercial terms. You do not need to pay anything to sell this tour operator’s travel products using the platform.
However, you can also see and sell travel products listed on the Edalem marketplace by other tour operators. In this case, a transactional fee will be charged for each sale. You do not need to sign contracts with those operators whose products you sell; Edalem will handle this for you.
However, you can also see and sell travel products listed on the Edalem marketplace by other tour operators. In this case, a transactional fee will be charged for each sale. You do not need to sign contracts with those operators whose products you sell; Edalem will handle this for you.
We would be delighted to assist you in negotiations regarding connecting to the Edalem platform. Automating routine operations will help increase business efficiency, and it will ensure you can be confident in the quality of the travel product provided. Simply email us at info@edalem.io, and we will get in touch with you.
If a product is published on the Edalem marketplace, it means that the tour operator who created it has allowed any connected agents to sell this travel product. There is no need to sign additional contracts with each operator; a single B2B contract with the Edalem marketplace suffices. The contract is signed electronically, and you can find the contract template in the agent’s personal account.
Currently, 5 local tour operators in Thailand and the UAE have connected to the Edalem platform to optimize their operational activities. We are working on making their products available through the marketplace. The expected launch date for the marketplace is June 2024. In the meantime, you can subscribe to our product updates using the form below to be the first to know about the launch.
Yes, certainly. Selling products allows you to see only a part of the platform's functionality. If you wish to create your own travel product, you simply need to request access to the tour operator functionality by writing to us at info@edalem.io.
After choosing one of the two available pricing plans for operators, you will gain access to the full functionality of the platform. Additionally, like all new tour operators, you will have access to a two-month free trial during which our team will help you set up the necessary travel products and publish your product on the marketplace.
After choosing one of the two available pricing plans for operators, you will gain access to the full functionality of the platform. Additionally, like all new tour operators, you will have access to a two-month free trial during which our team will help you set up the necessary travel products and publish your product on the marketplace.
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© Edalem, 2024
Making daily routine of local tour operators 90% easier
Asia/Thailand UTC+4
SSO Group Co LTD, TAT Licence # 31/01246
Legal registration number 0835560006206
Legal registration number 0835560006206